Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for female and kids' apparel without notifying every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors are posting online saying Vinted listings now show a different size category than originally posted as a result of the reclassification.
The company said the new system was more in line with other platforms.
It has advised users to check their listings and update the measurements by hand when needed, which has left users frustrated.
Sizing System Modifications
Earlier, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement used to be a 12 but is now a UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices after backlash from users.
